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Privacy Policy

This privacy policy explains how I, Danielle Clarke, collect and use personal data through my website, danielleclarke.uk, and when you work with me, listen to my podcast or join my mailing list.

I run my business through my company, Danielle Clarke Consultancy Ltd, which is the data controller for your personal data. This means it decides how and why your data is used.

  • Registered company number: 14971078
  • Registered address: 86–90 Paul Street, London EC2A 4NE
  • Email: danielle@danielleclarke.uk
  • ICO registration reference: ZB712567

This policy doesn’t cover other websites I link to. Please check their own privacy policies.

The law I follow

I handle your personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), as amended by the Data (Use and Access) Act 2025.

What data I collect and why

When you get in touch or book a call

If you contact me by email, phone or my website, or book a discovery call through Calendly, I collect your name, email address, phone number (if given), business details and anything you choose to tell me. I use this to reply to you and to discuss working together.

Lawful basis: legitimate interests (responding to enquiries), or steps taken at your request before entering into a contract.

When you become a client

I collect the contact, business and billing details I need to deliver my services, invoice you and keep proper records.

Lawful basis: contract, and legal obligation (for financial and tax records).

When you join my mailing list

If you sign up for free tips or resources, I collect your name and email address and use them to send you occasional emails about brand building, my podcast and my services. My emails are sent using Kit (formerly ConvertKit). You can unsubscribe at any time using the link in every email.

Lawful basis: consent.

When you visit my website

My website is hosted by Servd. Like most hosting providers, Servd may automatically log basic technical information when you visit, such as your IP address and browser type, to keep the website secure and working properly.

Lawful basis: legitimate interests (running a secure, reliable website).

Cookies

Cookies are small files stored on your device when you visit a website. I use:

  • Strictly necessary cookies, which the website needs to work properly.
  • Embedded content, such as podcast players from Acast, Apple Podcasts or Spotify, and booking forms from Calendly. These services may set their own cookies.

I’ll ask for your consent before any cookies that aren’t strictly necessary are set. You can change your cookie preferences at any time through [my cookie settings / the cookie banner]. You can also block or delete cookies through your browser settings, though some parts of the site may not work properly if you do.

Who I share your data with

I never sell your personal data. I only share it with trusted service providers who help me run my business, and only as much as they need. These are:

  • Servd (website hosting)
  • Calendly (booking calls)
  • Kit (email newsletters)
  • Xero (accounting and invoicing)
  • My accountant

I may also share data if the law requires me to.

International transfers

Some of my service providers, such as Calendly, Kit and Xero, may store data outside the UK. Where your data is transferred outside the UK, I make sure appropriate safeguards are in place, such as the UK–US data bridge or standard contractual clauses.

How long I keep your data

I only keep your data for as long as I need it:

  • Enquiries: [e.g. up to 12 months] if we don’t go on to work together.
  • Client records: 6 years after our work together ends, to meet tax and legal requirements.
  • Mailing list: Until you unsubscribe.

Keeping your data safe

I take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.

Your rights

Under UK data protection law, you have the right to:

  • access the personal data I hold about you
  • ask me to correct inaccurate data
  • ask me to delete your data
  • ask me to restrict or stop using your data
  • object to me using your data, including for direct marketing
  • ask for your data in a portable format
  • withdraw your consent at any time, where I rely on consent

To use any of these rights, email danielle@danielleclarke.uk. I’ll respond within one month.

Complaints

If you’re unhappy with how I’ve handled your data, please contact me first at danielle@danielleclarke.uk and I’ll do my best to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.